Love Catering Company Cakes
In ordering from our Love Catering Company you are entering into a contract.
Placing an order
Orders can be placed on-line via our website. Please note we do not accept telephone orders. Full payment is required at the point of ordering unless agreed with us. You will be provided with an order confirmation with an order number and a payment receipt.
Please check your copy of the order carefully and let us know if any items are incorrect.
Due to the number of orders it is especially important to check you have selected the correct information. Love Catering Company cannot accept responsibility for errors made during the ordering process by the customer.
There is no a Minimum spend in the Love Catering Company Cake Shop.
Local Delivery is inclusive of price!. Depends on distance and size of order!
A delivery is charged of up to £10 including VAT for destinations within Glasgow city Borough.
Changes to orders
Alterations to orders may be requested, but we may not be able to accommodate late changes. Additional charges may apply for any changes.
Collecting an order
If you have arranged to collect from Love Catering Company, the cake will be available within the time-slot selected. If for some reason you are unable to collect on the day specified, please contact us. We will hold the cake for you until the end of its shelf-life, when it will be discarded. Once a cake has been accepted, it is the customer’s responsibility to safely transport to its destination.
Delivery of an order
Where delivery is requested, it is the customers responsibility to ensure a complete and correct address is supplied, along with a correct phone number for contact. It is also the customer’s responsibility that there is someone to accept the delivery at the address. Love Catering Company cannot accept responsibility for late or missing deliveries due to insufficient or incorrect information supplied, or because there is no-one to accept delivery.
Love Catering Company cakes are hand-made, using fresh natural fruit. Therefore there may be slight variations in appearance from those shown in our publicity material. We reserve the right to replace unavailable components with those of equal or better quality. Ribbon colour as shown is illustrative only – if a specific colour is required this must be requested at the time of ordering.
On collection or delivery you will be asked to check the appearance of the cake. Please take the time to inspect the order, as Love Catering Company cannot take any responsibility for visible errors not identified and shown to staff at this point.
Love Catering Company will make every effort to fulfill you order correctly. In the unlikely event that this does not occur, please note Love Catering Company does not accept any responsibility for consequential costs incurred due to errors made with products supplied or delivered. This does not affect your statutory rights.
We can only guarantee a full refund of your order if we receive your order cancellation instructions at least 24 hours (or 48 hours if your order is for a large / special order cake) before the collection time. Any other cancellation refunds will be entirely at Love Catering Company discretion.
Love Catering Company reserve the right to make price changes without prior notice, but guarantee that no price increase will apply to any confirmed paid orders made by a customer for collection on a date after which a price increase has been made.
We work hard at Love Catering Company to ensure your complete satisfaction with our products.
If you are not entirely satisfied with your purchase or the standard of our service you can contact us at Love Catering Company via post, email telephone or on-line form;
All prices inclusive of VAT
We look forward to looking after you!